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- Medical assistant for OPD: Assisting doctors in OPD treatments and care.
- Medical assistant for inpatient area: you will be required to assist in the inpatient area if the need arises, when we are short of staff or there is an increased number of inpatients/boarding pets.
- Timings will be communicated to you
- Since you reside within the Cessna premises, you will be required to go around the inpatient area at night to monitor the patients and check if everything is fine with inpatient cats and dogs and boarding pets.
- In case there are critically ill pets in the inpatient area; you may be required to stay awake in the night with them. You can take time to rest once the day-shift assistants come into work.
- As a rule, you will be responsible for the well being of the pet put under your care, for the duration that he/she is under your care.
- You need to be clear in all communications made by you to your colleagues, and will need to be attentive while discussing cases/care needed.
- Always do your best to keep the pets under your charge comfortable.
- Speak to the client and ask about previous visit and inquire about general well being of the pet.
- Medical assistant for OPD: assisting doctors in OPD treatments and care. Loading, and administering injections to patients, connecting IV lines and giving drips, bandaging or dressing wounds, cleaning as intimated by the attending doctor, restraining the patients, performing X-rays.
- Accompanying the clients to the billing counter
- Explaining use of medicines or parasite preventives to the clients
- Being polite and helpful to all clients without bias
- Assisting clients with holding dogs/carrying them/putting them up onto the examination table, bringing them down etc, as the situation demands
- Being careful and vigilant while loading injections/administering treatment and providing care.
- Being gentle and sensitive to each patient while handling or providing treatment
- Cleaning the SS table after a case is completed
- Segregating dry waste such as needles and plastics in the proper manner.
- Ensuring protocol is being followed by clients coming into the OPD/OT. Incase protocol is not being followed, report the same to the consulting doctor/ management. If explaining protocol to a client (eg: writing name and waiting in the waiting area/waiting their turn etc) this has to be done in a very polite and proper manner
- Assisting in calling the next client and making sure the turn system is being followed
- Attending training sessions conducted by doctors and keeping abreast with new techniques as demonstrated by the doctors.
